Shipping policy

Processing time
Ready-made drop items ship within [3–5] business days. Custom orders are made just for you, so I’ll give you a timeline when we plan your order.

Shipping options
You choose your shipping method at checkout, and delivery time depends on the option you pick. Once your order ships, you’ll get a tracking number by email so you can follow it the rest of the way.

Once it leaves my hands
I pack every order with care, but once a package is handed to the carrier, delivery is out of my control. I’m not responsible for carrier delays, or for packages that are lost or stolen after being marked delivered. If something goes wrong, reach out and I’ll do my best to help you file a claim with the carrier.

Address accuracy
Please double-check your shipping address at checkout. I’m not responsible for orders shipped to an incorrect address entered at checkout. If you notice a mistake, email me right away and I’ll try to fix it before your order ships.

International orders
Any customs fees, duties, or import taxes are the buyer’s responsibility. I’m not responsible for delays caused by customs.

Questions?
Email me at hey@pinkscissors.shop.